Privacy Policy

We at Troutman Pepper and Ray's Retreat recognize the importance of, and we respect, your privacy. Troutman Pepper wants you to make the most of this website and to feel confident while doing so. This Privacy Policy explains our practices around the information collection, use and disclosure practices for this website: raysretreat.com (the Website). This policy does not address information we obtain from any other source, including e-mail exchanges directly with our attorneys and other personnel, and offline through events such as seminars or from an attorney's personal contacts.

Ray's Retreat
c/o Troutman Pepper
500 Grant Street, Suite 5000
Pittsburgh,  PA15219-2507

We can be reached via e-mail at: raymond.miller@troutman.com.
Or you can reach us by telephone at 412.454.5000.

What Information Does Troutman Pepper Collect About Me, and What Does Pepper Do With It?

Troutman Pepper through the Website collects both personally identifiable information – that is, information that identifies you or can be used on its own or with other information to identify, locate or contact you – as well as other information about how you use the Website.

Information You Choose to Provide. Troutman Pepper collects and stores information you choose to provide through the Website. You may, for example use e-mail links on the Website to communicate with Troutman Pepper or anyone affiliated with Troutman Pepper and provide us with personally identifiable information, however, you will not remain anonymous. Because it is not possible to anticipate every conceivable context in which such information might be provided to us via e-mail, Troutman Pepper cannot provide any assurance that personally identifiable information you choose to provide to us via e-mail will be maintained as private.

You may also sign up on the Website to receive e-mail alerts and newsletters. Troutman Pepper will use any information you provide to deliver the information you requested, as well as surveys, invitations, announcements and other information the firm believes may interest you. Troutman Pepper also uses this information, along with similar information from other visitors to the Website, to evaluate and improve the effectiveness of its Website and the information it contains.

Information We Collect Automatically. Troutman Pepper may now or in the future use tools, including third-party analytical software, to collect automatically certain data about the computer or other device you use to reach our Website: (i) device properties, including, but not limited to unique or other device identifier; (ii) device operating system and firmware; (iii) IP address and Internet service provider, (iv) mobile phone carrier; (v) geographical data such as country or region; (vi) other similar data. Troutman Pepper may also use server log analysis tools to gather and analyze information regarding the Website’s usage, such as the number of hits received, the number of unique visitors, the most/least visited pages, errors experienced by users, browsers and platforms used to connect to the Website, the date and time you visited the Website, the number of times a user or the computers within a given network visited the Website, and the websites you visited before or after you visit our Website.

This information may be collected via several technologies, including cookies, web beacons, clear GIFs and other means. All of this information belongs to Troutman Pepper, and Troutman Pepper uses it to improve effectiveness, content, layout and/or operation of our Website. You can remove certain cookies by following the directions in your Internet browser’s “help” file. If you disable cookies, your ability to use areas of the Website may be limited.

Who Has Access to My Information?
Troutman Pepper does not and will not sell your personally identifiable information. Your information is accessible to certain Troutman Pepper personnel. In addition, Troutman Pepper may share information with the following third parties:

  • web designers, hosting service providers and others helping Troutman Pepper implement, maintain and operate the Website

  • vendors monitoring the Website and its operation on Troutman Pepper’s behalf

  • vendors assisting or cooperate in preparing firm mailings, or providing Troutman Pepper with other services

  • sponsor or co-sponsor of webinars, seminars or other events in which Troutman Pepper is participating

  • successor entities to Troutman Pepper by virtue of a merger, acquisition or similar transaction, and

  • law enforcement, government agencies and others pursuant to a subpoena, court order or similar process.

How Does Troutman Pepper Protect My Information?
Troutman Pepper follows generally accepted security practices and procedures to protect your personally identifiable information from unauthorized access, use and disclosure, and requires that its authorized service providers implement and maintain such security practices and procedures as well. Nevertheless, please be aware that Internet transmissions are never completely private or secure.

How Long Does Troutman Pepper Keep My Information?
Troutman Pepper stores your information for as long as it believes the information to be useful in carrying out the purposes for which it was collected.

What Are the Privacy Policies of Third-Party Websites to Which Troutman Pepper’s Website Links?
Troutman Pepper provides links to third-party websites that it does not control. Troutman Pepper urges you to review the privacy policies posted on these third-party websites at the time you first visit such sites. Troutman Pepper undertakes no obligation to review or ensure enforcement or compliance with the privacy policy of any website to which it links.

What About Children’s Privacy?
Troutman Pepper does not knowingly collect personally identifiable information from any children under age 13.

Is Data Storage and Processing Conducted in the United States?
Regardless of where you are located, Troutman Pepper’s Website collects information and processes and stores that information in databases located in the United States. If you are visiting the Website from a country outside the United States, you should be aware that you may transfer personal information about yourself to the United States, and that the data protection laws of the United States may not be as comprehensive as those in your own country.

Does the Website Honor Do Not Track Requests?
The Website does not support Do Not Track at this time. Do Not Track (DNT) is a privacy preference you can set in your web browser to indicate that you do not want certain information about your webpage visits collected across websites when you have not interacted with that service on the page. For all the details, including how to turn on Do Not Track, visit donottrack.us.

Can Troutman Pepper Revise this Privacy Policy?
Due to the rapidly evolving technologies on the Internet and changes in its business requirements, Troutman Pepper may occasionally update this Privacy Policy. All revisions will be posted to Troutman Pepper's Website. Troutman Pepper urges you to review its Privacy Policy frequently.

What If I Have Questions or Comments About this Privacy Policy?
Troutman Pepper welcomes questions and comments about this policy. Questions or comments about this Privacy Policy should be directed to raymond.miller@troutman.com. In addition, if you no longer wish us to maintain data about you, or wish to change the type of information we send you, please let us know by e-mailing raymond.miller@troutman.com. Similarly, if you do not receive acknowledgement of your inquiry or your inquiry has not been satisfactorily addressed, you should telephone our website manager at 215.981.4000.

Last revised July 2020